faq

Shipping
All orders $10+ ship free. Yay!
Mailed orders take 8-10 business days or less.
Custom mailed orders can take up to 4 weeks or less.
Digital downloads are emailed to you within minutes of your purchase.
Custom digital downloads can take up to 24 business hours or less.

Exchange Policy
You have 14 days to return an eligible item for an exchange of something else in the market. A $10 restocking fee per item applies along with a $2 processing fee per package. Custom pieces and digital downloads are not eligible for exchange.

Return Policy
All sales are final and refunds are not available; exchange only. See previous for exchange policy.

To initiate an exchange, please contact me at kelsey@prettypaperandco.com.